Customer Service and Support

Personalised support that understands your service needs

Our dedicated Customer Service team will assist and guide you through your enquiry – whether it relates to support, servicing or spare parts.

We aim to exceed your expectations with a range of services that have been crafted to tackle your everyday challenges.

Discover how we can help you

Whether you are working in the Distilling, Brewing, Food or Pharmaceutical industry our three service pillars give you a foundation that you can rely on:

Support

  • Process health check
  • Training
  • Help desk

Servicing

  • Repair services
  • Preventative maintenance
  • Inspection
  • Audit

Spares

  • Strategic spares
  • Service kits
  • Genuine spare parts



Comprehensive and convenient

Why not design your own integrated solution? Our modular service contracts allow you to configure the perfect agreement, ensuring your production and process continue to perform at their best

Contact us today and a Customer Service specialist will get in touch to discuss your specific requirements

support

“By putting people first, driving sustainability, being customer-focused, acting with integrity, and delivering results, we provide more than just support, servicing, and spares; we deliver comprehensive solutions and peace of mind.”

Rob Buxton, CEO at Briggs of Burton

Need more info?

  • Contact us today

    Learn more about our customised solutions and how we can help your business grow and thrive with our project delivery focus and bespoke process systems.