Customer Service and Support

Taking care of your support, servicing and spares requirements

Our Customer Service and Support offering is all about being there for you when you need us the most, ensuring we can help you keep your plant running, all day, every day.

Not sure what level of cover you require?

Whether you are working in the Distilling, Brewing, Food, or Pharmaceutical industry we can help with your support, servicing and spares requirements.


  • Continuous monitoring
  • Process health check
  • Training
  • Briggs service help desk

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  • Repair services
  • Preventative maintenance
  • Inspection
  • Planned maintenance

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  • Strategic spares
  • Pre-kitted parts
  • Buy genuine spares

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Looking for something more bespoke?

We offer a range of integrated service solutions. Speak to a member of our customer service and support team to discuss your requirements and potential contracting metholodies to ensure your production process remains at its best.


“By putting people first, driving sustainability, being customer-focused, acting with integrity, and delivering results, we provide more than just support, servicing, and spares; we deliver comprehensive solutions and peace of mind.”

Rob Buxton, CEO at Briggs of Burton

Need more info?


  • Contact us today

    Learn more about our customised solutions and how we can help your business grow and thrive with our project delivery focus and bespoke process systems.