Briggs Integrated Service Solutions

Flexible service options to fit your needs. We understand that the level of support and cover you require varies depending on your site and production team setup. That's why we focus on offering flexible solutions across support, on-site servicing, and spares.

Not sure what level of cover you require?

Whether you are working in the Distilling, Brewing, Food, or Pharmacetuical industry we can help with your spares, support and service requirements.

"I have always been passionate about supporting our customers and am delighted to offer such a flexible service offering. "

Jane Smith, Head of After-market at Briggs of Burton


Access to Briggs Service Help Desk - Help when you need it

  • Whenever a question regarding a product or service comes up, we will do our best to resolve your issues over the phone. If you need one of our service engineers at your site, we will help to make the arrangements as seamless as possible. Our technicians will quickly evaluate the issue and identify next steps. Your goal is our goal – uninterrupted uptime.

Training – maximise productivity through the right skills and knowledge

  • When you buy Briggs equipment, you also rely on your equipment operators to operate it efficiently. That’s why competence development is invaluable to your everyday operations.  
  • You need to be sure that you are equipped with the right know-how. Effective training will give you a broad understanding of how to use Briggs equipment to best effect.

Process Health Check - Insights based on actual data

  • Keep your process operating at full efficiency by using actual data from sensors, monitoring equipment or process parameters to monitor your key process performance indicators. Our experts will proactively highlight any deviations or efficiency losses in output or utility consumption against the original design parameters. We can provide recommendations to improve your production output and help to retrain your operators to ensure that your process and equipment is performing as it should
  • Frequency of review and reporting of key paramaters can be tailored to the operational needs, from weekly autogenerated reports to full annual reviews.

On-Site Servicing

Inspection – Equipment health check

  • Let our team of experts complete a comprehensive inspection of your equipment to understand its condition and recommend any servicing or repairs to keep your Briggs equipment in great condition.
  • Our Servicing engineers will provide a detailed report along with recommendations and next steps.

Preventative Maintenance - Prevent problems before they occur

  • By servicing your equipment, you can ensure operational reliability and maintain performance. Preventive Maintenance reduces unplanned stops and increases equipment life. It also enables you to make the best use of resources and reduce spare parts stock.
  • Preventive maintenance can be performed as a stand-alone service or as part of a long term service agreement.

Repair - Maximise production uptime

  • As original equipment provider, Briggs are uniquely placed to provide maintenance and repairs that prolong the equipment's service life and keep it up and running.
  • Maximize your production performance by letting the expert who built the equipment, repair it. We provide in situ repair services that prolong your equipment's service life and keep it up and running. We can also perform repairs in out own facility where required

Condition Audit - Insights to optimise performance

  • Knowing the condition of your equipment allows you to plan maintenance, secure production and increase equipment lifetime. By performing a Condition Audit, our specialists can understand the equipment in terms of mechanical condition or repair needs.
  • Consider conducting a Condition Audit when you buy pre used equipment, change process conditions, or when equipment has reached a certain age


Genuine spare parts

  • Our high-quality, durable parts put productivity first and extend your equipment's lifecycle, lowering your ownership costs.
  • To order spare parts or to find out what spare parts you need for your equipment, you can contact our team by a phone call or email. Alternatively, fill out the form to the right and send us your request. Our spares team will be in touch. 

Service kits - Designed to simplify maintenance

  • Our Service Kits for planned maintenance have been developed to help you conduct planned service in as little time as possible. They include what is required for each service and include the most up-to-date genuine spare parts.
  • Service Kits are available for a large range of equipment, including specialist equipment: Giusti cookers, and Briggs Lauter tuns, and system components: pumps, valves, and agitators.
  • Service Kits are sent in one shipment. You can be assured of the right parts in the right packaging with the right fit and the right instructions.

Get in touch with us

We offer a range of integrated service solutions. Speak to a member of our after-market team to discuss your requirements and potential contracting metholodies to ensure your production process remains at its best.